Responsible Gaming

Our Commitment to You

At Calo Festival, we believe that gambling should only ever be a form of entertainment. It is not a way to earn money, solve financial problems, or generate income. We are committed to promoting responsible gaming practices and supporting the wellbeing of our visitors.

Age Verification

Online betting in the UK is only available to individuals aged 18 years or older. It is your responsibility to ensure you meet the legal age requirement before registering with any betting operator. Licensed operators are required by law to carry out age verification checks.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, please seek support:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activity from friends, family, or partners
• Feeling anxious, irritable, or depressed when not gambling
• Borrowing money or using credit to fund gambling
• Neglecting work, education, family, or social commitments
• Gambling to escape problems, stress, or negative emotions
• Failed attempts to reduce or control gambling
• Lying about the extent or frequency of gambling activity
• Experiencing relationship or financial difficulties due to gambling

Self-Help Tools

Responsible betting operators provide tools to help you stay in control:

• Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose
• Reality Checks: Receive regular reminders of how long you have been gambling and how much you have staked
• Session Time Limits: Automatically log out after a set period
• Self-Exclusion: Temporarily or permanently exclude yourself from a betting site

When choosing a betting operator, always verify they are licensed by the UK Gambling Commission and offer these protective tools.

Support and Help Resources

If you are struggling with problem gambling, professional support is available. The following organisations provide confidential, free assistance:

United Kingdom

• GamCare – Free, confidential support and counselling
  Website: www.gamcare.org.uk
  Helpline: 0808 8020 133 (free from UK landlines and mobiles)
• GamStop – National self-exclusion scheme for online gambling
  Website: www.gamstop.co.uk
  Self-exclude from all UK-licensed online gambling operators simultaneously
• Gamblers Anonymous – Peer support groups across the UK
  Website: www.gamblersanonymous.org.uk

International Support Resources

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700

Take Action Today

If you are concerned about your gambling or the gambling of someone you care about, please reach out for help now. Support is available and confidential. There is no shame in seeking assistance – problem gambling is a recognised health issue, and recovery is possible with the right support.

Remember: Gambling should always be fun and within your means. If it stops being enjoyable or starts causing harm, it's time to seek help.